ST. LOUIS — An Imperial woman is suing a consumer reporting agency, citing alleged negligent misrepresentation.

Crystal E. Hemmer filed a complaint on May 11 in the U.S. District Court for the Eastern District of Missouri Eastern Division against Experian Information Solutions Inc. alleging that the defendant violated the Fair Credit Reporting Act (FCRA).

According to the complaint, the plaintiff alleges that in May 2015, she was denied a Chase credit account due to inaccurate and highly damaging information to her credit report from the defendant. She was shocked to discover several names that she had never been associated with along with numerous accounts, some in collection, that were not hers. She also claims that Proper Marketplace, an installment loan she applied for, was no longer able to automatically withdraw her monthly payment from the established payment account. 

As a result, Hemmer claims she suffered economic loss, damage to reputation and out-of-pocket expenses. 

The plaintiff holds Experian Information Solutions responsible because the defendant allegedly failed to conduct a reasonable investigation into the plaintiff's disputes, refused to correct patently false information and violated the specific mandates of the consent order and the FCRA by allowing derogatory information into the plaintiff's credit file that did not belong to her.

The plaintiff requests a trial by jury and seeks judgment for actual, punitive and statutory damages, with costs, attorneys' fees, and such other and further relief as the court deems just and proper. She is represented by Robert T. Healey of Healey Law LLC in Chesterfield and Sylvia A. Goldsmith of Goldsmith and Associates LLC in Rocky River, Ohio.

U.S. District Court for the Eastern District of Missouri Eastern Division Case number 4:17-cv-01491-NAB

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U.S. District Court for the Eastern District of Missouri Eastern Division
111 South 10th Street
St. Louis, MO - 63102

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