A longtime CVS employee has accused the company of age and sex discrimination.
Michelle Proctor filed her complaint in federal court against CVS Pharmacy Inc.
According to the complaint, Proctor was employed by CVS for 29 years and served her last 11 years as a District Leader. But she claims she was subjected to discriminatory, harassing, retaliatory and hostile behavior by CVS and its employees. She also accuses CVS of failing to investigate, address, and eliminate the illegal harassment and hostile work environment against her. Proctor says her employment was abruptly ended February 1st, 2022.
She claims she encountered staffing issues in her jurisdiction where employees in the pharmacy department constantly were calling out and pharmacists would be the only ones working in the department. This resulted in early closures of the pharmacy and significant delays of customers receiving prescriptions.
On January 15th, 2022, one of Proctor's locations only had a pharmacist working in the pharmacy department amidst a heavy stream of customers. Proctor went to assist the pharmacist by accessing the defendant’s operating system which manages patient’s prescriptions - an action for which she was later written up.