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Consumer files class-action suit against Franklin Collection Service for unfair collection practices

ST. LOUIS RECORD

Thursday, November 21, 2024

Consumer files class-action suit against Franklin Collection Service for unfair collection practices

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ST. LOUIS — An individual has filed a class-action lawsuit against a debt collector, citing alleged misrepresentation in debt collection.

Jeffrey Hanford, individually and on behalf of all others similarly situated, filed a complaint July 18 in the U.S. District Court for the Eastern District of Missouri Eastern Division against Franklin Collection Service Inc. alleging the defendant violated the Fair Debt Collection Practices Act (FDCPA).

According to the complaint, the plaintiff alleges that on July 27, 2016, he received a collection letter regarding his alleged debt owed to AT&T. The plaintiff claims the letter constitutes of false, confusing and misleading statements that will likely to deceive consumers into paying or settling, regardless of whether the debt is legitimate, to preserve their credit score. 

The plaintiff holds Franklin Collection Service responsible because the defendant allegedly used deception, false pretenses, false promises, misrepresentation, factual omissions and unfair business practices in order to deceived consumers about their attempts to collect the alleged debt without effectively disclosing the name of the creditor to whom the alleged debt was owed.

The plaintiff requests a trial by jury and seeks judgment for actual and statutory damages, costs, reasonable attorneys' fees, and grant such other or further relief in plaintiff's favor as deemed just and proper. He is represented by Nathan D. Sturycz of Sturycz Law Group in Edwardsville, Illinois.

U.S. District Court for the Eastern District of Missouri Eastern Division case number 4:17-cv-02005

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